You are entitled to return any product ordered via the website within 10 days following the date of receipt, and subject to the following terms and conditions: 


1 - Please send an email to Goldfield and Banks Australia’s Customer Service: Let us know if you prefer your items to be exchanged or returned.


2 - Items must be returned to the below address in their original condition, sealed, together with the printed invoice.


Goldfield & Banks Australia
Unit 403B / 332-342 Oxford Street
Bondi Junction NSW 2022



Open products can't be returned or exchanged.

Caution: The return of the product is the responsibility of the customer.


We do not offer the possibility of returning or exchanging products purchased on the website in our physical sales outlets. Also, products purchased from our stockists may be returned directly to them, subject to each store’s Return Policy.

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