RETURN POLICY
You are entitled to return any product ordered via the website www.goldfieldandbanks.com within 10 days following the date of receipt, and subject to the following terms and conditions:
1 - Please send an email to Goldfield and Banks’ Customer Service: info@goldfieldandbanks.com Let us know if you prefer your items to be exchanged or returned.
2 - All orders placed within conditions of receiving our current Gift With Purchase promotion are valid for regular returns. If you opt for a refund for your return, your Gift With Purchase item(s) must also be returned in unopened condition. If you decide to return an item without returning the Gift With Purchase item(s), our standard returns policy will be void.
3 - Items must be returned to the below address in their original condition, sealed, together with the printed invoice.
If you are based in Australia or New Zealand, return your products to:
Level 4 / 171 William Street
Darlinghurst NSW 2010, Australia
Darlinghurst NSW 2010, Australia
If you are based in Europe, return your products to:
1 Rue Jules Vallès
95670 Marly-la-ville, France
If you are based in USA or Canada, return your products to:
6127 S Rimpau Blvd
Los Angeles, CA 90043, USA
Open products can't be returned or exchanged.
Caution: The return of the product is the responsibility of the customer.
We do not offer the possibility of returning or exchanging products purchased on the www.goldfieldandbanks.com website in our physical sales outlets. Also, products purchased from our stockists may be returned directly to them, subject to each store’s Return Policy.